Common FAQs

GENERAL QUESTION

Web hosting is the process of renting space and bandwidth through a company so that your website will be online. It means that you can publish your website so that anybody in the world can visit your website on the Web.

Yes – Absolutely. We would love to host your site regardless of who designed it.

Uptime is the amount of time that your website is available and online throughout the month. Thus if your website has 100% uptime it means that your site was not down for any time throughout the month. If your site was down for a total of 45 minutes in the month then your uptime was approximately 99.9%.

A subdomain is an extension of your domain name. They are treated as separate sites from the main domain site. They will have their own FTP account details.

Yes you can. Your web hosting package has a stats program that will report, amongst other things, the number of hits, impressions and unique visitors. These stats use your log files to generate visitor information.

A domain name is a set of letters and numbers which makes up the web address of your website. Our domain name is sdmprojects.biz. Our web address is www.sdmprojects.biz.

Domain parking enables you to register and reserve a domain name for future use. It is a good way to ensure that a domain name you wish to use in the future will not be registered by someone else in the meantime. There is generally no monthly charge to park your domain.

Unfortunately if you have already registered a domain name, you cannot merely “swap it” for another.

Yes. As long as your domain name is registered in your name – so make sure that your web hosting company does this before you signup! Simply update your domain name’s name servers to your new web hosting company. If you have a .co.za domain you will need to cancel your web hosting with your current web host to ensure a smooth transfer to your new web hosting company.

Domain forwarding or pointing is the rerouting of a domain name to another web address. You can point any domain name you own to any other domain name of your choice.

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